Policies
Marketing
We
strive to provide a full and accurate description of our product
offerings. Products may contain additional features which are not included
in our product information. We ask that potential purchasers carefully
review the product information on this web site so as to make an informed
purchase decision. If you do not find the information that you require in
this web site, please email us or phone us and we will provide the information that
you require.
If
you purchase and install this product and find that the description of the product
on this site does not accurately describe the product capabilities, please
contact us with the details and we will make adjustments to descriptions which
may arise from your comments. We will also honor a request for a refund
under these circumstances.
Refunds
There is no refund on software once activated. This is
consistent with the standard retail policy of 'no refund if box has been opened'. A free trial is available to aid in an informed
buying decision. If you are unable to activate the product for any reason within 30 days of purchasing it, we will refund the purchase
price.
On purchases made with a credit card, the same card used to make the purchase will be credited with the refund. The credit will be made within 5 to 7 business days of us receiving
notification and verifying the return reason.
Privacy
Your
privacy is important to us. During the purchase process, we collect
personal contact information. This information is used to complete the
purchase transaction and at your option to provide you with email notification
of free product updates, product news and product upgrades. We do not
share this information with any third party and treat it as confidential, with
access by us restricted by password.
It is our policy to not sell
online to minors. If you are under the legal age of majority and wish to
make a purchase, please have a parent or legal guardian make the purchase for you.
More
details can be found in our full privacy policy
statement.
Warranty
Logicom
warrants this product, when updated to the current release level and when properly used, will perform
substantially in accordance with the accompanying documentation, and the product will be free from defects
in materials and workmanship, for a
period of ninety (90) days from the date of receipt.
|